We know that having access to your funds is important and that's why we've streamlined the card order process to make sure you have your money when you need it and how you need it.


Step 1

If you believe that you are a victim of fraud or that your card has been stolen, please call us immediately at (562) 498-1250, option 6, during business hours or  (800) 262-2024, option 2, outside of normal business hours.
 
This step guarantees that we block your card in an effort to safeguard your money.

Step 2

Step 3

We've got it from here! Your card should arrive within 7-10 business days. If you need immediate access to your funds, contact us during normal business hours so that we can customize a solution to help fit your individual needs.
 
If you happen to find your old card, please proceed to destroy it as we cannot reactivate it.















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