Contact Us
We make it easy to contact us no matter where you work or live. If you have questions or comments about any of the products or services we offer, please let us know. We look forward to hearing from you!
Long Beach Branch:
5901 E. 7th Street
Building 4
Long Beach, CA 90822
Office Hours:
Monday, Tuesday & Thursday - 8:30AM to 4:00PM
Wednesday - 10:00AM to 4:00PM
Friday - 7:00AM to 5:00PM
West Los Angeles Branch:
11301 Wilshire Blvd
Building 500, Rooms 1404-1405
Los Angeles, CA 90073
Office Hours:
Monday, Tuesday, Thursday & Friday - 8:30AM to 4:00PM
Wednesday - 10:00AM to 4:00PM
Internal West Los Angeles Extensions:
x43365
x48706
By Phone
(562) 498-1250 or (800) 993-VADP (8237)outside 562 area code. For a complete list of employee extensions click HERE.
For All Credit Card Support, include reporting your Credit Card Lost/Stolen, or disputing an Unauthorized Transaction:
(866) 499-3042 (in the US); (605)782-3819 (outside the US)-24x7
For ATM/Visa Debit Card Support:
(562) 498-1250, option 2 - during Long Beach Branch office hours (see above)
To Report your ATM/ Visa Debit Card Lost or Stolen:
(562) 498-1250, option 2 - during Long Beach Branch office hours (see above)
(800) 262-2024- weekends or after office hours
For Bill Payment Support, effective Wednesday 1/9/2013:
(855) 203-1045, 4 AM-10 PM PST, 7 days a week
For Private Student Loan:
(866)-514-2387 (For questions about applying or pending loan application)- Monday-Friday 5 AM- 5 PM PST; Saturday 6 AM- 10 AM PST
(877) 349-8229 (For questions about loan payment)- Monday-Friday 5 AM to 5 PM PST; Saturday 6 AM-10 AM PST
By E-mail
help@vadpfcu.org - please avoid sending sensitive information such as account numbers and/or social security number
vadpfcu@cology.com -for student loan questions only, please avoid sending sensitive information
Name:
Email:
Question/Comment:
Automated Account Access
(800) 390-2524 - Teller Line (Inquiries, withdrawals, transfers, loan advances)
Click here - PC Teller Line/ Credit Card
Click here - Bill Payment
By Fax
(562) 597-5122 (Long Beach Branch/ Loan Department)
(310) 473-8196 (West Los Angeles Branch)
(877) 349-8229 (Student Loan Correspondence only)
By Mail
VA Desert Pacific FCU
5901 E. 7th Street, Bldg 4
Long Beach, CA 90822
Attn: Operations or Loan Department
A vision of people helping people meet financial needs!
