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Contact Us
We make it easy to contact us no matter where you work or live. If you have questions or comments about any of the products or services we offer, please let us know. We look forward to hearing from you!
Long Beach Branch:

5901 E. 7th Street
Building 2
Long Beach, CA 90822

Office Hours: 
Monday, Tuesday & Thursday - 8:30AM to 4:00PM
Wednesday - 10:00AM to 4:00PM
Friday - 7:00AM to 5:00PM
West Los Angeles Branch:

11301 Wilshire Blvd 
Building 500, Rooms 1404-1405
Los Angeles, CA 90073

Office Hours: 
Monday, Tuesday, Thursday & Friday - 8:30AM to 4:00PM
Wednesday - 10:00AM to 4:00PM

By Phone

(562) 498-1250 or (800) 993-VADP (8237)outside 562 area code. For a complete list of employee extensions click HERE.
For All Credit Card Support, include reporting your Credit Card Lost/Stolen, or disputing an Unauthorized Transaction:
(866) 499-3042 (in the US); (605)782-3819 (outside the US)-24x7 
For ATM/Visa Debit Card Support:
(562) 498-1250, option 6 - during Long Beach Branch office hours (see above)
To Report your ATM/ Visa Debit Card Lost or Stolen:
(562) 498-1250, option 6 - during Long Beach Branch office hours (see above)
(800) 262-2024- weekends or after office hours
For Bill Payment Support, effective Wednesday 1/9/2013:
(855) 203-1045, 4 AM-10 PM PST, 7 days a week
For Private Student Loan Servicing:
(877) 349-8229 (For questions about loan payment)- Monday-Friday 5 AM to 5 PM PST; Saturday 6 AM-10 AM PST

By E-mail

help@vadpfcu.org - please avoid sending sensitive information such as account numbers and/or social security number​​​​​
vadpfcu@cology.com -for student loan questions only, please avoid sending sensitive information 




Automated Account Access

(800) 390-2524 - Teller Line (Inquiries, withdrawals, transfers, loan advances)
Click here - PC Teller Line/ Credit Card/ Bill Pay

By Fax

(562) 597-5122 (Long Beach Branch/ Loan Department)
(310) 473-8196 (West Los Angeles Branch)
(877) 349-8229 (Student Loan Correspondence only)

By Mail

VA Desert Pacific FCU
5901 E. 7th Street, Bldg 2
Long Beach, CA 90822 
Attn: Member Services
A vision of people helping people meet financial needs!
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